Your domain name is your digital street address — without it, visitors can’t find your website or send you email. So what happens if it expires?
Here’s what you need to know — and how to fix it.
? Step 1: Grace Period (Days 1–30)
Most domain registrars offer a grace period after expiry — usually 30 days — where you can still renew your domain at the regular price.
During this time:
Your website and email may stop working.
You can usually log into your domain provider and click Renew.
? If SDCS manages your domain for you, contact us as soon as possible — we may be able to fast-track renewal before any service interruption worsens.
? Step 2: Redemption Period (Days 31–60)
If you miss the grace period, your domain enters “Redemption” or “Pending Delete” status. This is where things get messy.
During this time:
You may still be able to recover the domain — but there are hefty redemption fees (often NZD $150–300).
Some domains are auctioned off before you're even told.
If you’re here:
⏰ Act fast. We can sometimes negotiate with the registrar or back-order services — but there’s no guarantee.
? Step 3: Released to the Wild (After 60+ days)
Once the redemption period ends, your domain is released back onto the open market.
Someone else can register it. If they do:
You can’t just get it back.
You may need to rebrand or pay them to transfer it — and some buyers scalp expired domains to resell them at inflated prices.
✅ How to Avoid All This
Use a reliable domain registrar with auto-renewal enabled.
Keep your credit card details up to date.
Make sure your contact email for renewal reminders actually works (not one tied to the domain itself!).
If SDCS manages your domain:
We’ll monitor expiry and try to notify you well ahead.
Renewal is usually included in your managed service agreement, but you should still tell us if you want to cancel anything in advance.
? Need Help?
If you think your domain has expired or is about to, contact us immediately — we’ll do our best to help you recover it before the vultures move in.
? Disclaimer: This article is provided by SDCS as general guidance. It may not apply to all domain providers or account types. Always check your own registrar’s policies and settings.
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